Last updated: July 2026
Welcome to Nitela. By using nitelamp.com or placing an order, you agree to the following Terms and Conditions.
Products
Nitela preserved flower lamps are handcrafted using natural floral materials. Small differences in flower shape, color, placement, and resin appearance are normal and make each piece unique.
Orders and Payment
Prices are shown in U.S. dollars unless otherwise stated. Orders are processed after payment is successfully authorized. We reserve the right to cancel or refund orders that appear fraudulent, incomplete, or unavailable.
Personalization
Personalized or engraved items are made according to the details submitted by the customer. Please review names, dates, and messages carefully before placing your order.
Shipping
Shipping times are estimates and may vary due to production, customs, logistics delays, holidays, or weather. Please review our Shipping Policy for details.
Returns and Refunds
Return eligibility depends on the item condition and whether the product was personalized. Please review our Return & Refund Policy.
Website Use
You agree not to misuse the website, attempt unauthorized access, interfere with site security, or copy content for commercial use without permission.
Limitation of Liability
Nitela is not liable for indirect, incidental, or consequential damages arising from the use of our products or website, except where prohibited by law.
Contact
If you have questions about these terms, please contact us through our Contact page.